Job Opportunities

Communications Manager

Communications Manager, Office of Medical Education
School of Medicine / Office of Medical Education
Full Time position
To apply: Communications Manager, reference number is 52276BR

JOB OVERVIEW
The Medical Education Communications Manager independently oversees central Medical Education communications and initiatives on behalf of the Vice Dean and Associate Dean of Medical Education. These initiatives serve the entire Medical Education enterprise including Undergraduate, Graduate, Continuing Medical Education and medical education partners. 

The Communications Manager follows the strategic guidance and branding directives of campus University Relations and the School of Medicine’s Communications office. 

The Manager collaborates with the School of Medicine Communications Office to develop and execute organizational communication and market branding strategy for all medical education initiatives. The Manager writes and produces admissions marketing collateral, the annual report, monthly medical education newsletters, and oversees all communication from the Vice Dean for Medical Education and Associate Dean for Education. This includes writing school-wide announcements, news stories, and creating PowerPoint presentations. 

The Manager serves as the principal manager and editor of the Medical Education websites and oversees all graphic and brand identity for the medical education related websites. The Manager provides central oversight and direction to unit-based communication specialists. 

In addition, the Communications Manager collaborates with the School of Medicine Communications Office to manage Medical Education’s social media campaigns, video production for external audiences, and medical education’s digital photo library. The Communications Manager maintains and oversees the central Office of Medical Education Administrative calendar, Medical Education editorial calendar, and manages and maintains medical education rosters and listserves. 

SCHOOL OF MEDICINE / OFFICE OF MEDICAL EDUCATION
The School of Medicine’s Office of Medical Education (OME) is the administrative unit that oversees all health professions education programs for the School of Medicine (SOM) which includes 1,200 teaching faculty, 650 medical students, 1500 residents and fellows and 30,000 continuing education activities each year. For the past ten years, UCSF has been the only medical school ranked in the top five for research and for primary care training. The Office of Medical Education sets all strategic directives for medical education across the enterprise. OME is responsible for ensuring the highest quality learning and teaching environment for our programs and the support and development of over 110 staff. 

ABOUT UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.

Required Qualifications

  • Bachelor’s degree in Journalism, Communications, or related field (i.e., English, Public Relations, or Business Communications)
  • At least three years of experience overseeing communications for a department or organizational unit in an academic or corporate environment 
  • Experience project managing communications projects with multiple stakeholders and vendors
  • Advanced knowledge and skills to advise and consult with management to ensure delivery of the desired message to the target and / or broad general audiences
  • Knowledge of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and the most appropriate and effective applications
  • Advance knowledge of MS Word, Excel, Outlook, and PowerPoint with proven ability to use tools as an efficient and effective means of preparing and presenting 
  • Intermediate knowledge of Photoshop
  • Intermediate knowledge of HTML and Drupal
  • Demonstrated high level communication, discretion, and executive skills to represent the Vice Dean for Education’s Office professionally and appropriately
  • Ability to convert large amounts of raw data into well-organized, meaningful and clear presentations
  • Highly organized and advanced ability to prioritize projects to meet the demands and deadlines of a fast-paced and dynamic work environment
  • Demonstrated excellent attendance and reliability

Preferred Qualifications

  • Experience managing social media on behalf of a leading academic or non-profit or corporate organization
  • Knowledge of UCSF, its achievements, mission, vision, goals, policies, practices, infrastructure, and a strong knowledge of current affairs, and issues in higher education and / or health sciences
  • Experience creating, developing, and implementing comprehensive long and short term strategic communications plans
Education Coordinator

SOM Dean’s Office / Medical Education: Assessment, Curriculum & Evaluations
Full Time position
​​​​​​To apply: ​Education Coordinator, reference number is 52323BR

JOB OVERVIEW
UCSF is one of the top five medical schools in the country and the Bridges curriculum provides our medical students a unique opportunity to engage in one-on-one coaching with a faculty mentor, participate in team based learning, incorporate reflection and wellness into the curriculum, and learn through assessment. 

Under the direction of the Manager of Student Assessment, the Education Coordinator will work closely with course leadership to coordinate and manage student learning experiences in the classroom, simulation center, and community-based settings throughout the UCSF Health system. 

The Education Coordinator works as a part of the Assessment, Curriculum and Evaluations (ACE) team and is responsible for coordinating four key components of the curriculum: 

  1. Assessment, Reflection, Coaching, and Health (ARCH) Weeks. The Bridges curriculum includes eight ARCH Weeks. These week-long periods occur throughout the curriculum and include activities related to the following four key themes: Assessment, Reflection, Coaching, and Health. The role of the Coordinator is to work closely with the course directors and ARCH team in the planning, designing and implementing of all eight ARCH weeks.
  2. The Coaching Program. The Coaching Program was created to ensure the students were connecting with a mentor, getting support from a faculty member and receiving a consistent educational experience when it comes to learning clinical skills. The Education Coordinator will work closely with the Coaching Program Manger and the Associate Dean for Competency Assessment and Professional Standards to ensure the Coaches are supported through regular communications, access to resources, and faculty development.
  3. Clinical Practice Exams (CPX). The CPX program includes two standardized patient (SP) encounter exercises – the Mini-CPX and the CPX – as well as students’ review of their videos from these encounters, and setting learning goals for future improvement. The Education Coordinator liaises between the Kanbar Center, the CPX team and the students in coordinating all of the logistics involved in the seamless delivery of the exams.
  4. Team Learning and Communication Skills (TLCS). The TLCS program engages students in a structured discussion of their group’s process and their individual role in this process. To improve the group’s function and help students practice important communication skills, the program devotes time to giving and receiving peer feedback. There are seven 1-1.5 hours sessions throughout the Foundations 1 portion of The Bridges curriculum. A core group of faculty facilitates the sessions, staying with the same group throughout the year. The Education Coordinator works with the director of TLCS to integrate these sessions into the Foundations 1 courses and assisting in the recruitment of faculty facilitators. 

ASSESSMENT, CURRICULUM, AND EVALUATIONS / SOM DEAN’S OFFICE, MEDICAL EDUCATION
The Assessment, Curriculum and Evaluations (ACE) Unit is the administrative team in the School of Medicine (SOM), Dean’s Office, Medical Education that operationalizes and directs the design of the MD curriculum, student assessment and program evaluation. Working closely with faculty and SOM Medical Education Deans, the ACE consists of several subunits that manage the day-to-day operation of curriculum design, implementation, delivery and learner support. 

The teams in ACE design, conduct, promote, evaluate, and support medical education programs in compliance with organizational objectives and nationally accepted accreditation standards and requirements. The ACE teams support learners in areas such as curriculum, teaching and learning activities, scheduling, core competencies, assessment, and evaluations. The ACE team coordinates all activities associated with ongoing administration of medical education programs.

ABOUT UCSF 
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.

Required Qualifications

  • Bachelor's degree in Education or Administration and / or three years relevant experience
  • Thorough knowledge of relevant policies and regulatory requirements. Solid knowledge of health professions education program requirements. Thorough knowledge of health professions education industry
  • Thorough knowledge of educational software and platforms. Demonstrated ability to analyze and seek solutions to enhance the user experience
  • Thorough knowledge of administrative analysis and operations research. Demonstrated ability to develop and implement processes and systems
  • Demonstrated experience and documented excellence in oral and written communications skills; includes active listening and critical thinking
  • Strong interpersonal skills. Actively cooperates and supports the work of others. Ability to work productively with anyone regardless of background. Empathetic and aware of impact on others. Strong problem solving skills to assist learners and resolve issues
  • Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to complete work and meet established deadlines in an accurate and timely manner, and to manage short and competing deadlines

Preferred Qualifications

  • Master's degree in Education or Public Health or related area
  • Thorough knowledge of data management, documentation methods used in investigating and presenting findings about the program. Skills include statistical analysis of data across databases and systems
  • Thorough knowledge of the administrative and operational implications in a program
Health Professions Education Specialist II

SOM Dean’s Office / Medical Education / Center for Faculty Educators
Full Time Position
To apply: Health Professions Education Specialist II (Faculty Development Coordinator), reference number is 52551BR

JOB OVERVIEW
The Faculty Development Coordinator works under the general direction of the administrative director and closely with the faculty development manager and faculty director of Research and Development in Medical Education (RaDME) programs to support the mission of using a scholarly approach to develop educators and advance educational research across health professions education through educational skills workshops. Responsibilities include supporting health professions faculty education programs in compliance with organizational objectives and nationally accepted accreditation standards and requirements. Supports hundreds of faculty learners through logistical oversight of educational skills workshops.

The Coordinator also works closely with five faculty educational researchers and nearly one-hundred faculty instructors who teach in faculty development programs and collaborates with the Center for Faculty Educators (CFE) operations and programs analysts who have important roles in supporting communication of all CFE programs, including faculty development. The Coordinator maintains consistent communication and collaboration with the faculty development manager and acts with a high degree of autonomy on logistical management of workshop processes and offerings. The technical and organization demands for the position require skills in several areas critical to maintaining policies and procedures, streamlined program workflow, systems and data management, and effective communication.

Work location: Parnassus and various UCSF sites when applicable

OFFICE OF MEDICAL EDUCATION / CENTER FOR FACULTY EDUCATORS
The Office of Medical Education (OME) promotes academic excellence across the continuum of medical education through faculty development and educational research; learning technology and instructional support; program and learner evaluation; institutional reporting on education; and accreditation and institutional policy for the 26 academic departments located in San Francisco and Fresno that make up the School of Medicine (SOM).

The Center for Faculty Educators (CFE) is a unit within OME comprised of at least six staff who provide administrative services to the Academy of Medical Educators (AME), faculty education researchers and developers in Research and Development in Medical Education (RaDME), and support for volunteer faculty educators in the School of Medicine. The CFE supports the faculty of AME and RaDME as they focus efforts on developing and mentoring educators, providing leadership and service, and leading collaborative educational research.

CFE staff play a central role developing the next generation of educational leaders by managing and implementing research, faculty development, advanced education, membership and grant-making programs and consulting, and supporting volunteer clinical faculty in their educational endeavors. The CFE staff provide support for faculty members and other health professionals and trainees in finding opportunities for teaching, skills development, mentorship, scholarly collaboration, and recognition of achievement in their roles as teachers and educational researchers.

ABOUT UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.

Required Qualifications

  • Bachelor's degree in related area and / or equivalent experience / training
  • Two to three years of experience in project / program management
  • Basic knowledge of relevant policies and regulatory requirements. Basic knowledge of health professions education industry
  • Basic knowledge of administrative analysis and operations research. Acquiring skills in developing and implementing processes and systems
  • High level of proficiency using MS Office: Access, Word, Excel, PowerPoint, Outlook and Visio
  • Ability to manage multiple projects and the various components for each project
  • Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to work with extremely complex faculty calendars / schedules requires extremely well organized and detail oriented precision
  • Investigative, data analysis, and reporting skills. Ability to generate computer reports, checking for errors, correcting and submitting accurate reports. Skills include entering, maintaining, extracting, and analyzing data in electronic systems
  • Communication skills; includes verbal, written and active listening. Service oriented and responsive to questions and requests. Ability to interact in a professional, resourceful, and courteous manner
  • Demonstrated interpersonal skills. Demonstrated ability to develop working relationships within department and with learners

Preferred Qualifications

  • Familiarity with the administrative and operational implications in a program
  • Knowledge of educational technology and systems. Ability to troubleshoot and triage related technology issues