Job Opportunities

Business Analytics Developer

School of Medicine / Technology Enhanced Education
Full Time Position

To Apply: Business Analytics Developer, reference number is 52487BR

JOB OVERVIEW
The Business Analytics Developer applies skills as a seasoned, experienced analytics developer in the creation of business intelligence analytics tools on the Qlikview platform as well as other BI platforms, e.g., Tableau, for data analysis, dashboards, and reporting of educational data. The successful candidate will develop analytic products, metrics and dashboards along the entire development lifecycle, from consulting with end users to capture business needs and processes, designing metrics and tools to optimize presentation, through defining functional requirements and coding, testing, deploying, documenting and maintaining those tools. The Business Analytics Developer will utilize a full understanding of industry practices, standards and procedures for business intelligence analytics projects. This role will be tasked with resolving a wide range of issues, and will be expected to demonstrate competency in selecting tools, methods and techniques to obtain results.

The Business Analytics Developer will be Involved in the development of business analytics dashboards and reporting incorporating analysis of complex business problems to provide insight to decision makers. Includes researching, designing, modifying, testing, debugging, troubleshooting and maintaining source code. Works with business and / or clinical units to understand and prioritize data and information requirements. Has direct involvement in designing related schemas, databases, user interfaces, and / or integration to other systems / applications. Work includes analysis and design to post-deployment processes, quality assurance, maintenance and documentation.

TECHNOLOGY ENHANCED EDUCATION / SCHOOL OF MEDICINE
The School of Medicine (SOM), Technology Enhanced Education (TEE) Group directs, develops and supports a variety of technology services and systems to support the school’s education mission and critical and complex medical student education business process including admissions, advising, educational data and reporting, curriculum, evaluation, assessment, faculty development and online learning. 

TEE provides strategic technology leadership, business systems analysis and support, research and development, application development, data management and analytics and online learning and curriculum management solutions to support teaching and learning for approximately 700 medical students, more than 2000 teaching faculty and staff across all School of Medicine departments and clinical teaching sites throughout Northern California and across five major health systems. TEE provides technology consultation for graduate and continuing medical education as well as online learning and curriculum management technology services and systems to other health professions schools and education programs including the UCSF schools of dentistry, nursing and pharmacy, the UCSF Medical Center, and over 30 health professions schools across the world.

ABOUT UCSF 
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.

*LI-TB1

Required Qualifications

• BA or BS degree in Computer Science, CIS / MIS, Medical Informatics, or equivalent degree from an accredited four-year institution and three+ years of relevant work experience and / or the equivalent combination of education and / or experience / training
• Three to five years of experience with Microsoft SQL; stored procedures, queries, views
• Demonstrated expertise in designing portals, dashboards, and analytics with professional report building software packages, such as Qlikview, Tableau, Business Objects, Power BI, Oracle. 
• Will have incidental access to confidential information. As such, employee is expected to adhere and abide to UCSF confidentiality agreements, policies and procedures

Preferred Qualifications

• Master’s degree 
• Qlikview Developer Certification
• Microsoft Certified DBA (MCDBA) or Microsoft Certified Technology Specialist (MCTS) – Business Intelligence Development and Maintenance
• Extensive and facility using with relational databases such as MS SQL-Server, MySQL and / or Oracle
• Thorough knowledge of business intelligence functions, analytics, industry standards and best practices
• Demonstrated ability to understand functional needs and how systems can support those needs. Demonstrated ability to develop conversion and system implementation plans
• Demonstrated ability to write clear technical specifications, presentations, training materials, user & technical documentation. Provide effort estimates to develop proposals for projects
• Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization
• Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines
• Proficient with report terminology and concepts such as star schema, drill-down, roll-up, aggregation, etc.

Instructional Designer

Technology Enhanced Education / SOM Dean’s Office, Medical Education
Full Time Position

To Apply - Instructional Designer, reference number is 53418BR

JOB OVERVIEW
The Instructional Designer uses skills of instructional design and multimedia development as an experienced professional to help shape curricular content into coherent instructional modules that employ multimedia and a variety of interactive, web-based tools aimed at encouraging the engagement of students and other learners in knowledge acquisition. Demonstrates high degree of collaboration and diplomacy as well as problem analysis and creative solutions. Solves complex content or delivery related issues in collaboration with technical teams. Interacts with senior internal and external personnel. Normally receives little direction for ongoing course development assignments.

SCHOOL OF MEDICINE / TECHNOLOGY ENHANCED EDUCATION
The School of Medicine (SOM), Technology Enhanced Education (TEE) Group directs, develops and supports a variety of technology services and systems to support the school’s education mission and critical and complex medical student education business process including admissions, advising, educational data and reporting, curriculum, evaluation, assessment, faculty development and online learning.

TEE provides strategic technology leadership, business systems analysis and support, research and development, application development, data management and analytics and online learning and curriculum management solutions to support teaching and learning for approximately 700 medical students, more than 2000 teaching faculty and staff across all School of Medicine departments and clinical teaching sites throughout Northern California and across five major health systems. TEE provides technology consultation for graduate and continuing medical education as well as online learning and curriculum management technology services and systems to other health professions schools and education programs including the UCSF Schools of Dentistry, Nursing and Pharmacy, the UCSF Medical Center, and over 20 health professions schools across the world.

ABOUT UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.

Required Qualifications

  • Bachelor's degree in design, instructional design, media, instructional systems or educational technology and / or equivalent experience / training
  • Minimum five years of experience in instructional design and development of online / hybrid learning, including development of strategies and implementation, preferably in the field of education
  • Thorough knowledge of functional area and understands how work within one course may impact work being done on other courses or in other areas
  • Thorough knowledge of instructional design principles and learning strategies, including needs analysis, backwards design, learning outcomes and assessment design, and instructional approaches including lecture, discussion, activities, projects, etc.
  • Thorough knowledge of the technical tools and platforms required to achieve the delivery of engaging and media-rich online learning content, and of trends in the use and effectiveness of educational technology and learning
  • Thorough knowledge and skills with relevant business software systems
  • Thorough knowledge of applying adult learning theories and educational methodologies
  • Thorough knowledge of e-learning strategies including, but not limited to courses (e.g., processes and technologies, etc.)
  • Advanced level skills in application of planning, resourcing and monitoring of effective design life cycles of training and other learning and performance solutions to support the organization
  • Knowledge to conduct appropriate job and task analyses in the context of instructional design of technical or specialized training
  • Thorough analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills
  • Strong analytical, verbal, written and interpersonal communication skills and strong collaboration and negotiation skills

Preferred Qualifications

  • Thorough knowledge of organization' policies and procedures, including policies that impact online course development
Medical School Academic Advisor

Admissions & Student Experience Team
Full Time Position

To Apply: Medical School Academic Advisor, reference number is 53272BR

JOB OVERVIEW
Using skills as a seasoned, experienced Student Services professional, the Foundations 1 Academic Advisor provides the full range of student services within the School of Medicine (SOM). Independently advises students and resolves student services-related issues. Advises faculty and management on a variety of student issues. Works with the school's Deans to recommend changes to policies, practices, and procedures. 

The Foundations 1 Academic Advisor is responsible for key programs and services that support medical students during Foundations 1. The Advisor works with key stakeholders across the School of Medicine and UCSF campus to plan, organize, and facilitate the annual new student orientation program, learning support programs like peer tutoring, leadership development activities, and large school events like the White Coat Ceremony. This position will also provide individual academic advising to students, support students in academic need, and serve as an advisor to student government and other medical student organizations.

ADMISSIONS & STUDENT EXPERIENCE TEAM
The Admissions and Student Experience Team (AsSET) is responsible for attracting, selecting, matriculating, and supporting every medical student on her or his path to successful development into the 21st Century UCSF Physician. This team works to align UCSF’s learning environments with our values and promises to promote every student’s professional identity formation through building community and cultivating success for all.

As a part of AsSET, the Student Experience Team (SET) ensures that systems are in place:
• To cultivate a sense of belonging and being known for every student through mentoring, advising, community-building programs and organizational support for all students, whole classes, and subpopulations across classes.
• To provide enhanced support services for student wellbeing, UIM students, first generation students, students from socioeconomically or educationally disadvantaged backgrounds, and students with disabilities. 
• To provide the resources, structures, and support necessary for students to transform into the 21st Century UCSF Physician.

SET ensures that every student’s experience with those systems is outstanding and works to cultivate ideal professional identity formation as students develop competence in the knowledge, skills, attitudes, values and attributes needed by the 21st Century UCSF Physician.

ABOUT UCSF 
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.

Required Qualifications

• Bachelor's degree in related area and three to five years of relevant experience, or equivalent combination of education and experience
• Five years of experience working with students in higher education setting or related environment
• Demonstrated skills managing or coordinating programs or services
• Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance
• Ability in problem identification and reasoning
• Ability to develop original ideas to solve problems
• Strong interpersonal skills

Preferred Qualifications

• Master’s degree in Student Affairs or a related field
• Multicultural competencies; ability to work with diverse populations
• Knowledge of advising and counseling techniques

Project Policy Analyst II

To Apply: Project Policy Analyst II, reference number is 53326BR

Graduate Medical Education (GME)

Please note: This is a full time contract position that will end on September 30, 2020.

JOB OVERVIEW
The GME Project Analyst is responsible for managing and completing assignments and projects across all Office of the Graduate Medical Education (GME) service areas. The GME Project Analyst will gather and analyze data and analyze systems to create reports, complete projects, and recommend and implement systems and procedure change. The Analyst will lead and facilitate workgroups and committees as necessary to successfully complete projects. Projects will usually involve meeting accreditation, regulatory, or policy requirements as well as implementing new programs for the benefit of the residents and fellows. Projects may include those that are short-term or have a one-time requirement or those that are longer-term or ongoing.

The GME Project Analyst also manages events and communications and works closely with the Director of GME, Associate Dean for GME, GME Director of Diversity, and the GME Director of Patient Safety and Quality. The Analyst will manage Grand Rounds, Chief Residents’ Dinner, diversity events, office / staff events, Chief Resident Orientation, GME New Resident and Fellow Orientation, and other GME-hosted events attended by the broader GME community. The Analyst will be responsible for the GME website and other mechanisms used to communicate with the UCSF GME community, which includes GME program leadership, residents, fellows, and other stakeholders.

SCHOOL OF MEDICINE’S OFFICE OF GRADUATE MEDICAL EDUCATION
The Office of Graduate Medical Education (OGME) in the School of Medicine (SOM) Dean’s Office is responsible for the oversight, coordination, and general management of more than 175 ACGME / American Board of Medical Specialties (ABMS) and non-ACGME residency and fellowship programs.  

OGME works in partnership with the program administrators and program directors in the clinical departments to ensure resident fellow needs are met and programs are of the highest educational quality.  In addition, OGME represents program and their trainee interests in the UCSF, San Francisco Veterans Affairs Medical Center (SFVAMC), and Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG) communities.  

Areas of responsibility include program and institutional accreditation; resident and fellow well-being; resident and fellow credentialing, licensing, and appointments; educational technology; GME diversity; patient safety and quality; events and programming for residents, fellows, program directors, and program administrators; resident and fellow development; program director and program administrator development; communications; and finance.

ABOUT UCSF  
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.