Job Opportunities

Accommodations & Enrollment Systems Specialist

Admissions & Student Experience Team
Full Time position
To apply: Accommodations and Enrollment Systems Specialist, reference number is 51932BR

JOB OVERVIEW

The Accommodations & Enrollment Systems Specialist applies knowledge about curriculum, requirements, educational activities and policy to coordinate the disability program for medical students by facilitating exam accommodations requests, maintaining confidential records, and proctoring exams. Coordinates and supports enrollment management and educational technology systems to ensure accuracy and a positive user experience. The Accommodations & Enrollment Systems applies organizational and technical skills to coordinate unit-wide processes. Oversees onboarding requirements for medical students including supporting student communications, triaging issues and communicating to medical education programs about onboarding status of medical students. Support the Career Advising program operations, including event coordination and reimbursement processing.

Admissions & Student Experience Team

The Admissions and Student Experience Team (AsSET) is responsible for attracting, selecting, matriculating, and supporting every medical student on her or his path to successful development into the 21st Century UCSF
Physician. This team works to align UCSF’s learning environments with our values and promises to promote every student’s professional identity formation through building community and cultivating success for all.

As a part of AsSET, the Student Experience Team (SET) ensures that systems are in place:

  • To cultivate a sense of belonging and being known for every student through mentoring, advising, community-building programs and organizational support for all students, whole classes, and subpopulations across classes.
  • To provide enhanced support services for student wellbeing, UIM students, first generation students, students from socioeconomically or educationally disadvantaged backgrounds, and students with disabilities.
  • To provide the resources, structures, and support necessary for students to transform into the 21st Century UCSF Physician.

SET ensures that every student’s experience with those systems is outstanding and works to cultivate ideal professional identity formation as students develop competence in the knowledge, skills, attitudes, values and attributes needed by the 21st Century UCSF Physician.

Required Qualifications

  • Bachelor's degree in education, administration, health or related field and three to five years of relevant experience, or an equivalent combination of education and experience
  • In-depth understanding in area of disability accommodations and managing / maintaining enrollment management system and records
  • Thorough knowledge of educational software and platforms. Demonstrated ability to analyze and seek solutions to enhance the user experience
  • Thorough knowledge of administrative analysis and operations research. Demonstrated ability to develop and implement processes and systems
  • Demonstrated experience and documented excellence in oral and written communications skills; includes active listening and critical thinking
  • Strong interpersonal skills. Actively cooperates and supports the work of others. Ability to work productively with anyone regardless of background. Empathetic and aware of impact on others. Strong problem solving skills to assist learners and resolve issues
  • Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to complete work and meet established deadlines in an accurate and timely manner, and to manage short and competing deadlines
Foundations 1 Academic Advisor

Admissions & Student Experience Team
Full Time position
To apply: Foundations 1 Academic Advisor, reference number is 51931BR

JOB OVERVIEW

The Foundations 1 Academic Advisor is responsible for key programs and services that support medical students during Foundations 1. The Advisor works with key stakeholders across the School of Medicine and UCSF campus to plan, organize, and facilitate the annual new student orientation program, learning support programs like peer tutoring, leadership development activities, and large school events like the White Coat Ceremony. This position will also provide individual academic advising to students, support students in academic need, and serve as an advisor to student government and other medical student organizations.

ADMISSIONS & STUDENT EXPERIENCE TEAM
The Admissions and Student Experience Team (AsSET) is responsible for attracting, selecting, matriculating, and supporting every medical student on her or his path to successful development into the 21st Century UCSF
Physician. This team works to align UCSF’s learning environments with our values and promises to promote every student’s professional identity formation through building community and cultivating success for all.

As a part of AsSET, the Student Experience Team (SET) ensures that systems are in place:

  • To cultivate a sense of belonging and being known for every student through mentoring, advising, community-building programs and organizational support for all students, whole classes, and subpopulations across classes.
  • To provide enhanced support services for student wellbeing, UIM students, first generation students, students from socioeconomically or educationally disadvantaged backgrounds, and students with disabilities.
  • To provide the resources, structures, and support necessary for students to transform into the 21st Century UCSF Physician.

SET ensures that every student’s experience with those systems is outstanding and works to cultivate ideal professional identity formation as students develop competence in the knowledge, skills, attitudes, values and attributes needed by the 21st Century UCSF Physician.

Required Qualifications

  • Bachelor's degree in related area and three to five years of relevant experience, or equivalent combination of education and experience
  • Five years of experience working with students in higher education setting or related environment
  • Demonstrated skills managing or coordinating programs or services
  • Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance
  • Ability in problem identification and reasoning
  • Ability to develop original ideas to solve problems
  • Strong interpersonal skills
Health Professions Education Specialist III 

Assessment, Curriculum, and Evaluations / SOM Dean’s Office / Medical Education
Full Time position
To apply: Health Professions Education Specialist III, reference number is 51450BR

JOB OVERVIEW

Under the direction of the Manager of the Foundations 2 and Career Launch Curriculum (CL), the CL Curriculum Coordinator (CC) will work closely with CL leadership to develop and operationalize the curriculum support infrastructure for leadership, faculty, and students. The CL CC will maintain program operations, which include teaching and learning activities, program curriculum, learner scheduling, maintaining databases, tracking learner compliance, and program requirements for Medical Education. The CL CC will communicate course expectations to students, troubleshoot any issues during CL courses, and utilize technology to manage course logistics and operations.

SCHOOL OF MEDICINE, DEAN’S OFFICE, MEDICAL EDUCATION
The Assessment, Curriculum and Evaluations (ACE) Unit is the administrative team in the School of Medicine, Dean’s Office, Medical Education that operationalizes and directs the design of the MD curriculum, student assessment and program evaluation. Working closely with faculty and School of Medicine Medical Education Deans, the ACE consists of several subunits that manage the day-to-day operation of curriculum design, implementation, delivery and learner support. The teams in ACE design, conduct, promote, evaluate, and support medical education programs in compliance with organizational objectives and nationally accepted accreditation standards and requirements.

The ACE teams support learners in areas such as curriculum, teaching and learning activities, scheduling, core competencies, assessment, and evaluations. The ACE team coordinates all activities associated with ongoing administration of medical education programs.

REQUIRED QUALIFICATIONS

  • Bachelor's degree in Education, Administration or related area and 3-5 years of relevant experience or equivalent combination of education and experience.
  • Thorough knowledge of administrative analysis and operations research. Demonstrated ability to develop and implement processes and systems. Thorough knowledge of the administrative and operational implications in a program.
  • Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to complete work and meet established deadlines in an accurate and timely manner, and to manage short and competing deadlines.
  • Demonstrated experience and documented excellence in oral and written communications skills; includes active listening and critical thinking.
  • Strong interpersonal skills. Actively cooperates and supports the work of others. Ability to work productively with anyone regardless of background. Empathetic and aware of impact on others. Strong problem solving skills to assist learners and resolve issues.
Operations and Visiting Student Program Manager

Medical Student Education
Full Time position
To apply: Operations and Visiting Student Program Manager, reference number is 51945BR

The Operations and Visiting Student Program Manager ensures administrative processes and office operations run smoothly in the Associate Dean for Student’s office. Demonstrates initiative and good judgment in selecting methods and techniques for obtaining solutions. The primary function of this position involves providing administrative oversight for the Associate Dean for Students, including the coordination of communications and pertinent data among AsSET. Performs and / or oversees special projects or assignments that are highly sensitive or complex in nature, requiring a high level of independence and initiative in execution and implementation. Handles details and oversees work of a highly confidential and critical nature to support the Associate Dean for Students on matters of significance. Beyond supporting the Associate Dean for Students, this full-time position will manage the UCSF Visiting Student Program and contribute project, so operational, and financial management skills essential to the running of this complex unit of the School of Medicine (SOM) Dean’s Office. An essential member of the MSE team, the Operations and Visiting Student Program Manager applies acquired skills and process and policy knowledge to support medical education deans and directors, faculty, staff, and students. The individual coordinates medical education program operations including scheduling, payment reconciliation, monitoring databases, student tracking, accreditation, and compliance.

MEDICAL STUDENT EDUCATION
Medical Student Education (MSE) collaborates with diverse stakeholders to lead UCSF’s MD Programs by promoting innovation and excellence among all medical students, faculty, and staff. Together we shape the future of patient care, research, education, and public service to improve health for all. As a part of MSE, the Admissions and Student Experience Team (AsSET) supports outstanding, coherent, and integrated experiences from application to matriculation through graduation.

Required Qualifications

  • BA/BS degree with a major in a related field and two years of experience in administrative analysis or operations research; or an equivalent combination of education and experience
  • Basic knowledge of common organization-specific and other computer application programs
  • Solid analytical / problem-solving skills
  • Political acumen and sensitivities to the differing perspectives and political circumstances within all levels of the organization as well external constituencies
  • Strong service orientation
  • Strong skills to communicate effectively with all levels of staff, faculty, alumni, students and external constituencies, both verbally and in writing
  • Ability to work independently to meet required deadlines
  • Ability to use high-level discretion and maintain a high level of confidentiality
  • Solid skills in problem identification and problem-solving
Specialist, Program for Interprofessional Practice and Education

Please note: This is a full time contract position for one year from date of hire (with potential for renewal).

To Apply: PIPE Specialist and reference number is 51717BR

JOB OVERVIEW

The Program for Interprofessional Practice and Education (PIPE) Specialist works closely with the PIPE program director and faculty leadership from four different schools (Schools of Dentistry, Medicine, Nursing, Pharmacy) and the Physical Therapy graduate program to develop programs that support the program’s strategic direction and creating and managing long-term goals and overseeing operations of the PIPE program.

The PIPE Specialist applies extensive knowledge of professional health education programs and policies to manage program activities, which may include teaching and learning activities, program curriculum, learner scheduling, maintaining databases, tracking learner compliance, and program accreditation. Participates in strategizing, planning, and implementation of substantial program improvements of large scope and high degrees of complexity. 

OFFICE OF MEDICAL EDUCATION
The Program in Interprofessional Practice and Education (PIPE) is responsible for promoting and developing interprofessional learning opportunities for learners in the Schools of Dentistry, Medicine, Nursing, Pharmacy and the Graduate Program in Physical Therapy. In addition, the PIPE program promotes interprofessional practice at UCSF and its affiliated clinical partners. PIPE provides interprofessional competencies, guidance and oversight for interprofessional learning experiences for health professions students in the Schools of Dentistry, Medicine, Nursing, and Pharmacy, and the Graduate Program in Physical Therapy and fosters faculty and staff to lead, teach and develop interprofessional practice and education. PIPE fosters research in interprofessional education and collaborative practice and identifies and assists with grant submissions to grow the evidence base for interprofessional practice and education.

REQUIRED QUALIFICATIONS

  • Bachelor's degree in Education, Public Health, Public Policy or related field and five or more years of related experience; and / or equivalent experience / training
  • Valid California driver’s license
  • Minimum five years of prior experience in educational program management
  • Advanced knowledge of a health professions education program curriculum and requirements. Maintains a broad range of expertise in health professions education theory and best practices
  • Advanced knowledge of administrative analysis and operations research. Demonstrated ability to apply knowledge and skills to develop and implement complex processes and systems improving program quality and efficiency and reducing cost
  • In-depth knowledge of educational software and technologies to promote a wide-range of teaching and learning goals
  • In-depth knowledge of data management, documentation methods used in investigating and presenting findings about the program
  • Skills to evaluate issues and identify solutions within defined procedures and policies. Demonstrated ability to solve problems and suggest solutions through critical thinking process
  • Excellent communicator, includes verbal and written, active listening, critical thinking, persuasiveness, advising and counseling skills. Ability to handle sensitive personal information with appropriate discretion and judgment
  • Advanced interpersonal skills. Skills to work collaboratively, coordinate and integrate with others throughout the organization. Successful experience working with people with a wide range of backgrounds and skills
  • Advanced organizational and project management skills. Ability to lead a team, prioritize personal and team tasks and see projects through from inception to completion on schedule
  • Advanced personal organization skills and ability to apply to administration of the entire program including organizing critical files for compliance
  • Demonstrated leadership skills in training and guiding employees on educational techniques. Motivates and inspires staff to improve the health profession education services