Well-Being and Mental Health Resources for Residents and Clinical Fellows

24/7 urgent telephone mental health support for residents and fellows

• Telephone triage and urgent support
• Linkage and fellow up with FSAP as needed
• Urgent (non-emergent) service only

UCSF GME ProtoCall Services

(855) 221-0598

Confidential employee assistance services at no cost to UCSF faculty, staff, post docs, residents, and fellows

• Services include assessment, counseling, and referral services for a board range of personal work-related issues
• Daytime and after-hours services for residents and fellows
• Assists in community referrals or to Department of Psychiatry at Langley Porter Hospital and Clinics

Website

(415) 476-8279

The resident and fellow HMO and PPO health insurance plans

Virtual and in-person mental health care covered with an insurance co-pay

Mental health group practices in the Bay Area that accept the HMO and PPO plans: specify when calling that you are UCSF staff

Virtual/tele-health providers

In-person support: Get Care

For assistance locating Anthem in-network mental health care providers, contact Sue Forstat, UCSF Health Facilitator Program at (415) 514-3324 or Sue.forstat@ucsf.edu

• ​​​​​​Baywell Psychiatry Group      Website | (415) 922 9122
• Pacific Coast Psychiatric Associates                                Website | (415) 296-5290

Department of Psychiatry COPE Program

Front line Workers Counseling Project

For UCSF Faculty, staff, and trainees experiencing stress or distress related to the COVID-19 pandemic

• Web-based resources and in-person mental health support through UCSF Dept. of Psychiatry

Free time-limited services from licensed Bay Area mental health clinicians, with a focus on front-line clinicians needing mental health services during the COVID-19 pandemic

Test COPE to 839-73

https://tiny.ucsf.edu/cope 

Appointment Portal
 

• Website with information well-being resources to support clinicians

• Website

UCSF COVID-19 Well-Being Resources for Employees

• Portal with information on emergent, time-sensitive, and longitudinal resources

• Website

• Website with resources to support your mental health during the COVID-19 pandemic

• Website

• A new program designed for UCSF faculty, staff, and trainees providing additional support for individuals experiencing anxiety, stress, and distress related to the COVID-19 pandemic and its impact on their work and family life
• Brief online screening
• Web-based resilience tools and person-to-person mental health services at Department of Psychiatry at Langley Porter Hospital and Clinics

• Text COPE to 839-73
• https://tiny.ucsf.edu/cope

Front Line Workers Counseling Project

• Community resource offering pro-bono mental health services from licensed mental health clinicians in the San Francisco Bay Area, with a focus on front-line clinicians needing mental health services during the COVID pandemic 
• Time-limited services only

• Appointment Portal

Report Concerns Regarding Mistreatment

• SAFE (Supporting a Fair Environment) has options for trainees to report concerns or mistreatment of any type anonymously or confidentially.

• Reporting Form for SAFE

• Bobby Baron, MD (Associate Dean for GME) and Amy Day, MDA (Director of GME) have "open door" policies and are always available to help with resident and fellow concerns and inquiries 
   

• Dr. Bobby Baron                            (415) 476-3414                              Email: Bobby.Baron@ucsf.edu
• Amy Day                                    (415)514-0146                              Email: Amy.DayRossa@ucsf.edu
• GME Confidential Hotline              (415) 502-9400

• The Office of Ombuds serves as a resources for all members of the UCSF community (Faculty, staff, administrators, students, post doctoral fellows, residents, and fellows) and offers a safe, confidential place to discuss campus-related issues and explore possibilities for informally addressing concerns 

• Website

• The Office for the Prevention of Harassment and Discrimination (OPHD) supports the University policy prohibiting discrimination and harassment of any person on the basis of their membership in a protected category 

• Website
• (415) 502-3400

• The Campus Advocacy Resources and Education Office (CARE Advocate) provides free, confidential support to students, staff, faculty, post docs, residents and fellows who have experienced interpersonal violence such as sexual assult, dating/intimate partner violence, sexual harassment, or stalking

• Website

• UCSF Caring for the Caregiver Program has over 400 trained peer support individuals available to discuss a variety of work-related challenges 

• Website
• Email:Caringforthecaregiver@ucsf.edu

• Chaplain services for staff, teams, and patients

• Website
• (415) 353-1941 (Parnassus & Mount Zion)
• (415) 514-4200 (Mission Bay)

• Sue Forstat; Manager, UCSF Health Care Facilitator Program
• Email: Sue.Forstat@ucsf.edu
• 415-514-3324
• Website

More information about insurance benefits and network:

• Website

New patient access:

• Email: PrimaryCareCares@ucsf.edu

• Website

Code for UCSF employees, trainees and their family members to waive the annual One Medical fee: UCXOMG (code is only available for above populations)

For assistance, contact:

• Sharon Mendonca; Post-Doc, Residents and Clinical Fellows Benefits Analyst
• Email: Sharon.Mendonca@ucsf.edu
• 415-476-6529