Issues with encryption
I think a few of us were having issues with encryptions due to having updated to Big Sur — who should we reach out to in order to troubleshoot?
If you are unable to complete any of the steps within the Technology Onboarding Survey, you can schedule a one-on-one consultation with the Library Tech Commons IT Support team via the form below.
Please include the following information when completing the form:
• Device make, model, and year
• Operating system (OS)
• Status (Incoming Medical Student in the Class of 2025)
• Details of the specific issue you are experiencing or question you have
https://www.library.ucsf.edu/ask-an-expert/it-contact/
For quick questions around UCSF Technology Standards related to your device or operating system, we recommend the UCSF IT Chat tool featured here: https://it.ucsf.edu/
As always, you can contact [email protected] with any questions as well.
