Professionalism through Systems Thinking

February 25
Campus Library, Room CL-221/222
530 Parnassus Avenue, San Francisco CA


Professionalism through Systems Thinking

Led by:

Claire Horton, MD, MPH
Associate Clinical Professor, Department of Medicine

Christopher D. Stone, RN, FNP-BC, MSN, PHN, NE-BC, VHA-CM (Fellow)
RN System Improvement Coordinator
San Francisco VA Medical Center


The literature shows that problems in the health care system can lead to professionalism challenges in learners. This workshop suggests approaches to teaching systems thinking that can be effective in an educational setting for solving the systems issues that are often at the root of professionalism problems. 

During this session, participants will:

• Hear stories about professionalism challenges in health professions educational settings.
• Consider several tools that can be useful in resolving such challenges.
• Have the opportunity for hands-on practice using some of the tools to solve an educational challenge.
• Establish a reasonable set of targets related to the workshop objectives by completing an Educational Action Plan form.

By the end of this workshop, participants will be able to:

• Describe how systems approaches can be used to help resolve professionalism educational issues.
• Apply at least one systems tool to resolve an educational challenge in their own teaching setting.


The University of California, San Francisco School of Medicine (UCSF) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
The UCSF School of Medicine designates this live activity for a maximum of two AMA PRA Category 1 Credit(s)TM.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

For the purpose of recertification, the American Nurses Credentialing Center accepts AMA PRA Category 1 CreditTM issued by organizations accredited by the ACCME.

The California Board of Pharmacy accepts as continuing professional education those courses that meet the standard of relevance to pharmacy practice and have been approved for AMA PRA Category 1 CreditTM.

Course No. MGR14075