Developing Skills in the Art of Effective Feedback and Remediation

April 29
Clinical Sciences Bldg., Room C-130
521 Parnassus Avenue, San Francisco CA

Key Educational Skills Workshop
Developing Skills in the Art of Effective Feedback and Remediation

Led by:

Calvin Chou, MD, PhD
Professor of Clinical Medicine
Department of Medicine, VAMC
Academy Chair for the Scholarship of Teaching and Learning

Denise L. Davis, MD
Associate Clinical Professor
Department of Medicine, VAMC

Feedback is a fundamental tool of effective teaching and is a skill that, though easily learned, takes a lifetime to master. We will use the wisdom and experience of the entire group and review the literature to write a foolproof guide to giving effective feedback. Participants will practice these new skills in the workshop, specifically focusing on challenging cases of their own. We also welcome returning faculty to reinforce and build on previously attained skills.

For the second part of the session, we will invite a panel of local experts in remediation to make comments, and then field your questions about best practices (as they exist) for helping students and residents in need of larger-scale correction.

At the end of the session scholars will be able to:

  • Develop language and improve process of giving feedback to learners.
  • Recognize situations in which feedback is most appropriate and effective, and define instances in which feedback may be counter-productive.
  • Recognize and overcome personal obstacles to giving and receiving feedback.
  • Use newly-identified feedback skills in challenging real-life scenarios.
  • Define how and what to document for trainees requiring remediation.

During the session, participants will:

  • Review representative literature on feedback in medical education.
  • Define “feedback” and discuss past experiences to develop a formalized structure for giving feedback.
  • Practice their skills of giving feedback and identifying barriers to effective feedback.
  • Deepen understanding of the remediation process through interaction with a panel of remediation experts from across the continuum of medical education.

The University of California, San Francisco School of Medicine (UCSF) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
The UCSF School of Medicine designates this live activity for a maximum of four AMA PRA Category 1 Credit(s)TM.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

For the purpose of recertification, the American Nurses Credentialing Center accepts AMA PRA Category 1 CreditTM issued by organizations accredited by the ACCME.

The California Board of Pharmacy accepts as continuing professional education those courses that meet the standard of relevance to pharmacy practice and have been approved for AMA PRA Category 1 CreditTM.
Course No. MGR14075