Developing Skills in the Art of Effective Feedback

October 01
ACMC/Highland Hospital
ACMC/Highland Hospital, 1411 E. 31st Street, Classroom B, Oakland CA


Community-Based Educational Skills Workshop
Developing Skills in the Art of Effective Feedback

Led by:

Calvin Chou, MD, PhD
Professor of Clinical Medicine
Department of Medicine
UCSF Academy Chair for the Scholarship of Teaching and Learning
Denise L. Davis, MD
Associate Clinical Professor 
Department of Medicine
UCSF School of Medicine


Feedback is a fundamental tool of effective teaching and is a skill that, though easily learned, takes a lifetime to master. We will use the wisdom and experience of the entire group and review the literature to convey a guide to giving effective feedback. Participants will practice these new skills in the workshop, specifically focusing on challenging cases of their own.

At the end of the session, participants will be able to:

  • Develop language and improve process of giving feedback to learners
  • Recognize situations in which feedback is most appropriate and effective, and define instances in which feedback may be counter-productive
  • Recognize and overcome personal obstacles to giving and receiving feedback
  • Use newly-identified feedback skills in challenging real-life scenarios

During the session, participants will:

  • Review representative literature on feedback in medical education
  • Define "feedback" and describe a formalized structure for giving feedback
  • Practice their skills of giving feedback and identifying barriers to effective feedback


UCSF designates this live activity for a maximum of two AMA PRA Category 1 CreditsTM.

Physicians should claim only the credit commensurate with the extent of their participation in the activity.

For the purpose of recertification, the American Nurses Credentialing Center accepts AMA PRA Category 1 CreditTM issued by organizations accredited by the ACCME.

Course No. MGR13075