Research and Development in Medical Education
Debriefing Professionalism Lapses in Learners
530 Parnassus, Rm. CL-221-222, San Francisco CA
Education Grand Rounds
Beyond ”He Said… She Said…” Debriefing Professionalism Lapses in Learners
Catherine Lucey, MD
Vice Dean for Education
- live at 530 Parnassus Avenue, Teaching and Learning Center, Room CL-221/222
- via video-teleconference at SFGH Building 20 2nd floor, room # 2202, Ward 22 PRIME-US Telemedicine Videoconference Room
- via video-teleconference at UCSF Fresno Education Center, Room 135
- via MediaSite live stream (registration required)
Reactions from learners to accusations of unprofessional behavior can be difficult to anticipate. Dr. Lucey provides strategies for coming prepared to these kinds of crucial conversations, and setting the stage for an honest exchange to address unprofessional behavior. Using a structured approach and creating a safe learning environment can help a learner with a professionalism lapse see opportunity for growth in each difficult situation, and set them on a path to lifelong learning as an ethical professional. At the end of this session, participants will be able to:
- Describe common reactions of learners accused of unprofessional behavior, including denial and deflection.
- Use crucial conversations strategies to create a safe learning environment for discussing behaviors that were judged to be unprofessional.
- Describe a structured approach to debriefing a professionalism lapse that helps the learner accept ownership for their role in a professionally challenging event.
- Identify maladaptive responses to the conversations about professionalism lapses.
The UCSF School of Medicine designates this live activity for a maximum of two AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
For the purpose of recertification, the American Nurses Credentialing Center accepts AMA PRA Category 1 CreditTM issued by organizations accredited by the ACCME.
The California Board of Pharmacy accepts as continuing professional education those courses that meet the standard of relevance to pharmacy practice and have been approved for AMA PRA Category 1 CreditTM.
Course No. MGR13075