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Job Openings in Medical Education

Staff Positions

Health Professional Educational Specialist III

Job Overview

To Apply: View details Reference ID 47271BR

The Office of Graduate Medical Education (OGME) in the School of Medicine Dean’s Office is responsible for the oversight, coordination, and general management of more than 175 ACGME/ABMS and non-ACGME residency and fellowship programs. OGME works in partnership with the program administrators and program directors in the clinical departments to ensure resident and fellow needs are met and programs are of the highest educational quality. In addition, OGME represents program and their trainee interests in the UCSF, San Francisco VA, and San Francisco General Hospital communities. Areas of responsibility include program and institutional accreditation; resident and fellow well-being; resident and fellow credentialing, licensing, and appointments; educational technology; GME diversity; patient safety and quality; events and programming for residents, fellows, program directors, and program administrators; resident and fellow development; program director and program administrator development; communications; and finance.

JOB OVERVIEW
The Resident and Fellow Affairs Manager reports to the Director of Graduate Medical Education and is a key member of the GME team. He/she provides substantive expertise and procedural program support to the Associate Dean, Director of GME, GME team, and the faculty member who serves as Director of Resident and Fellows Affairs. The Manager of Resident and Fellow Affairs is a resource and advocate for the residents, clinical fellows, program administrators, and program directors. Responsibilities include coordinating housestaff appointments/credentialing for 1,500 residents and clinical fellows as well as approximately 500 short-term visitors and affiliates each year; developing and communicating GME process and policy information to program administrators; coordinating trainee training module and flu shot completion and compliance annually; and representing resident and fellow interests to the California Medical Board and other external organizations. The Manager is also responsible for resident and fellow well-being initiatives through advocating for resident and fellow interests through UCSF committee membership and attendance; problem-solving well-being related issues; managing well-being related programs; and working with the Director of Resident and Fellow Affairs to coordinate the Resident and Fellow Affairs Committee.

The Resident and Fellow Affairs Manager position requires a high level of independence and outstanding communication skills, and the work is primarily self-directed and initiated. Performance is evaluated on the ability to meet goals and objectives within a multitude of tight deadlines. Ability to cultivate and maintain relationships with program administrators, program directors, and other colleagues both internal and external to UCSF is key to success in this position. The incumbent is expected to establish and monitor internal controls and work plans to ensure that quality outcomes are achieved on time, and that areas of deficiency and concern are remedied immediately. The work is complex and requires analytical and problem-solving skills and a keen attention to detail. This position independently formulates innovative solutions and requires the ability to make sound decisions and recommendations quickly in a complex, politically charged environment.

 

ABOUT UCSF 
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. 

Required Qualifications

• Bachelor's degree in related area and / or equivalent experience / training
• Thorough knowledge of educational software and platforms. Demonstrated ability to analyze and seek solutions to enhance the user experience
• Thorough knowledge of administrative analysis and operations research. Demonstrated ability to develop and implement processes and systems. Thorough knowledge of the administrative and operational implications in a program
• Thorough knowledge of data management, documentation methods used in investigating and presenting findings about the program. Skills include statistical analysis of data across databases and systems
• Strong interpersonal skills. Actively cooperates and supports the work of others. Ability to work productively with anyone regardless of background. Empathetic and aware of impact on others. Strong problem solving skills to assist learners and resolve issues
• Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to complete work and meet established deadlines in an accurate and timely manner, and to manage short and competing deadlines
• Demonstrated experience and documented excellence in oral and written communications skills; includes active listening and critical thinking

Note: Fingerprinting and background check required. Effective March 13, 2017, all final candidate(s) for employment are required to undergo a background check.

Preferred Qualifications

• Expert knowledge of ACGME; California Medical Board; Homeland Security visa regulations; relevant state and federal laws; UCSF resident and clinical fellow personnel and payroll policies and procedures; Joint Commission; CMS; and DHS; and other applicable accreditation/regulatory requirements
• Working knowledge of UCMe
• Thorough knowledge of relevant policies and regulatory requirements. Solid knowledge of health professions education program requirements. Thorough knowledge of health professions education industry

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Student Resources Coordinator 

Job Overview

To Apply: View details Reference 46522BR

The Medical Student Center (MSC) is central hub of activity and resources for medical students. As the operations manager for the MSC, the Student Resources Coordinator is responsible for managing the resources, services, and programming in the Center. Students rely on the Student Resources Coordinator to answer their questions, refer them to resources, and provide support. The Coordinator also manages the staff office suite in the MSC, oversees student communications, and facilitates the unit’s scholarships and awards process.

ADMISSIONS & STUDENT EXPERIENCE TEAM 
The Admissions and Student Experience Team (AsSET) are responsible for attracting, selecting, matriculating, and supporting every medical student on her or his path to successful development into the 21st Century UCSF Physician. This team works to align UCSF’s learning environments with our values and promises to promote every student’s professional identity formation through building community and cultivating success for all. 

As a part of AsSET, the Student Experience Team (SET) ensures that systems are in place: 

  • To cultivate a sense of belonging and being known for every student through mentoring, advising, community-building programs and organizational support for all students, whole classes, and subpopulations across classes 
  • To provide enhanced support services for student wellbeing, UIM students, first generation students, students from socioeconomically or educationally disadvantaged backgrounds, and students with disabilities 
  • To provide the resources, structures, and support necessary for students to transform into the 21st Century UCSF Physician. 

SET ensures that every student’s experience with those systems is outstanding and works to cultivate ideal professional identity formation as students develop competence in the knowledge, skills, attitudes, values and attributes needed by the 21st Century UCSF Physician. 

ABOUT UCSF 
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. 

Required Qualifications

  • Bachelor's degree in related area and one to two years’ relevant experience and / or equivalent experience / training 
  • Interpersonal skills
  • Multicultural competencies; ability to work with diverse populations 
  • Skills in service orientation, organization, active listening, and critical thinking
  • Ability in problem identification and reasoning 
  • Ability to multi-task, verbal communication, and written communication skills 

Preferred Qualifications

• Knowledge of advising and counseling techniques 
• Knowledge of University-specific computer application programs and pertinent databases 
• Knowledge of University processes and procedures 
• Understanding of University rules and regulations