Debriefing after a Professionalism Lapse: A Framework

March 17
UCSF Medical Sciences Building, Room S-157
513 Parnassus Avenue, San Francisco CA


Special Topics Education Skills Series
Debriefing after a Professionalism Lapse: A Framework

Led by:

Maria Wamsley, MD
Professor, Department of Medicine, UCSF School of Medicine

Sandrijn vanSchaik, MD, PhD
Associate Professor of Clinical Pediatrics, Department of Pediatrics, UCSF School of Medicine

Tess Lang, MD
Department of Pediatrics, UCSF School of Medicine


Do you want to improve your communication skills in challenging conversations? Do you want to boost your emotional intelligence? This workshop will provide a framework for analyzing professionalism lapses and the skills to address a professionalism lapse in a trainee or peer after it occurs.

During the workshop, participants will:

  • Discuss unprofessional behaviors in the workplace.
  • Learn how to identify the potential causes of professionalism lapses.
  • Apply a framework to evaluating a professionalism lapse.
  • Role-play addressing professionalism lapses in the workplace.

At the end of this workshop, participants will be able to:

  • List common behaviors in the workplace that can be categorized as disruptive and incompatible with the values of professionalism.
  • Identify the potential causes of professionalism lapses.
  • Analyze a professionalism lapse using root cause analysis.
  • Use a six-step process to address professionalism lapses in the workplace after the behavior has occurred.


The University of California, San Francisco School of Medicine (UCSF) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
The UCSF School of Medicine designates this live activity for a maximum of three AMA PRA Category 1 Credit(s)TM.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

For the purpose of recertification, the American Nurses Credentialing Center accepts AMA PRA Category 1 CreditTM issued by organizations accredited by the ACCME.
The California Board of Pharmacy accepts as continuing professional education those courses that meet the standard of relevance to pharmacy practice and have been approved for AMA PRA Category 1 CreditTM.
Course No. MGR14075